LEGAL REFERENCE

Your Privacy Matters to Us

We built raja01 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino tables, slot...

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raja01 Your Privacy Matters to Us

How We Protect Your Information

raja01 collects and processes your personal information to deliver account services, process transactions through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported regions. We use encryption and secure servers to safeguard your data. Your information is never sold to third parties. We retain account data for the duration of your membership and as required by law. Access to

your personal details is restricted to authorised staff only. You have the right to request, update or delete your information at any time through your account settings or by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Live Chat Support Reach our privacy team instantly through the chat widget in your account. We respond within minutes during operating hours to clarify any policy questions.
Email Privacy Requests Send formal data requests to our privacy officer at [email protected]. We'll confirm receipt and respond within seven business days.
Account Settings Manage your privacy preferences directly in your account dashboard. Update contact details, communication settings and data sharing options anytime.
WHY THIS PLATFORM

Why You Can Trust Our Privacy Standards

Encryption Standard

All transactions and personal data travel through SSL 256-bit encryption, the same standard used by banks and financial institutions worldwide.

Regular Security Audits

We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.

Compliance Framework

Our privacy practices align with international data protection standards and local regulations in supported Indonesian regions.

No Third-Party Sales

Your personal information is never sold, rented or shared with marketing companies. We use it only to serve your account.

Transparent Logging

Every access to your account is logged and visible to you. You can review login history and active sessions anytime.

Incident Response Team

If a security issue occurs, our dedicated team investigates immediately and notifies affected users within 24 hours.

How Our Privacy Policy Compares

Data RetentionWe keep your account data only as long as you're active plus the minimum required by law, then securely delete it.
Cookie TransparencyEvery cookie on raja01 is listed in your privacy settings. You control which ones are active on your device.
Payment PrivacyDANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We never store your full payment credentials.
Location DataWe collect your location only to verify you're in a supported region. This data is not shared or used for marketing.
Communication PreferencesYou choose exactly what emails and notifications you receive. Unsubscribe from any category with one click.
Account DeletionRequest permanent account closure anytime. We delete your personal data within 30 days, keeping only transaction records as required.
Policy UpdatesWhen we change this policy, we notify you 14 days in advance. You can review changes and accept or close your account.
QUICK SIGNAL

What Defines Our Privacy Approach

01
Account Ownership Your account belongs entirely to you. We never access your funds, change your settings or make decisions on your behalf without explicit permission.
02
Minimal Data Collection We ask only for information needed to verify your identity, process payments and comply with local law. No unnecessary fields.
03
Transparent Practices This policy is written in plain language, not legal jargon. You'll understand exactly what happens to your information.
04
Your Rights You have the right to access, correct, export or delete your personal data. Submit requests through your account or contact support.
05
Secure Infrastructure Our servers are hosted in data centres with 24/7 physical security, redundant backups and disaster recovery protocols.
06
Staff Training Every team member handling your data completes privacy and security training annually. Violations result in immediate disciplinary action.

Privacy Policy Questions Answered

We retain your account data while you're active and for two years after closure, as required by local regulations. Payment records are kept for seven years for audit purposes. You can request deletion of non-essential data anytime.

No. We never store your full payment credentials. Payment processors handle all sensitive data through encrypted channels. We keep only transaction references and amounts for your account history and reconciliation.

We share data only with payment processors, fraud prevention services and legal authorities when required by law. We never sell your information to marketers or third-party advertisers. All partners sign strict confidentiality agreements.

Our incident response team investigates immediately. If your data is affected, we notify you within 24 hours with details of what happened and steps you should take to protect your account.

Log into your account, go to Settings > Privacy, and select 'Download My Data' or 'Delete My Account'. You'll receive a confirmation email. Deletion is permanent after 30 days.

No. Our cookies work only on raja01.app to remember your preferences and keep you logged in. We don't use tracking pixels or cross-site cookies for marketing purposes.

raja01 is for users 18 and older in supported regions. If we discover an underage account, we immediately suspend it and delete all associated personal data within 30 days.